EPFO aims to cover all the workers in the country under provident fund (PF), pension and life insurance by 2030, the retirement fund body said in its vision document.
The vision document prepared by EPFO mentions objectives such as “universal social security coverage on mandatory basis by way of provident fund, pension and life insurance for all workers of the country”, the Employees Provident Fund Organisation (EPFO) said in a statement.
The vision also talks about online services for all EPFO benefits with state-of-the-art technology and best service delivery practices.
Central Provident Fund Commissioner (CPFC) V P Joy called a meeting of EPF officers Association and All India EPF Staff Federation yesterday to discuss Vision 2030, it added.
The meeting also dwelt on identifying the requisite organisational changes needed to achieve Vision 2030.
EPFO also seeks to implement policies for a benefit structure with adequate support level of social security, it said.
Joy said that EPFO is implementing the largest social security scheme and is catering to 3.5 crore subscribers.
“There is an immediate need to bring substantial improvement in the working of the EPF offices and to bring an attitudinal change in the employees to deal with issues relating to EPF subscribers,” he added.
There is also a need to reduce member’s grievances by analysing the causes of grievances and also to settle grievances on a fast-track mode, Joy said.