As the call drop trouble continues, telecom minister Ravi Shankar Prasad has decided to step in and will personally go around the national Capital along with top officials to monitor the quality of mobile calls.
“I, telecom secretary (JS Deepak) and BSNL CMD (Anupam Shrivastava) will go around in Delhi to monitor call drops,” the minister said at a BSNL event on Thursday.
Prasad had earlier conducted drive tests in Indore with Shrivastava.
As part of its steps to rein in the call drop menace, the Telecom Regulatory Authority of India (Trai) conducted drive tests in December-January and found that network quality of most telecom operators, including the state-run MTNL, was below standards.
None of the telecom operators showed improvement in call drops in Mumbai, Pune and Bhubaneswar, the Trai report said. In Indore, Trai found 2G network of Airtel, Vodafone, Rcom CDMA and Tata CDMA complying with call drop norms while other telcos failed.
Trai has directed telcos to provide Re 1 compensation for each call dropped, with a compensation cap of R3 per day.
Prasad said he wants BSNL to increase its customer base to 1 crore in 2016-17 and is even ready to “sell SIMs” for the PSU. He further said BSNL needs to communicate about its services to the masses. “If BSNL can market its product with the right strategy, I am sure we will see the same kind of revolution in the landline segment as we have seen in mobile telephony,” he said.
“In April (2015), BSNL was selling 7-8 lakh SIM (cards) and in January-March, BSNL started selling 20 lakh SIMs. I am told BSNL has 70 lakh customers. I would like to see this customer base grow to one crore net in 2016-17,” Prasad added.