A day after German auto major Volkswagen asked its dealers in India to temporarily stop selling hatchback Polo, citing a technical issue, the company recalled 389 units of the car in the country, manufactured in September this year, to rectify faulty handbrake.
“In the context of a voluntary safety measure, Volkswagen Passenger Cars in India is calling 389 Polo cars from a single batch of production from the month of September 2015 for inspection and preventive repair of the handbrake mechanism,” Volkswagen India said in a statement.
The company’s quality assurance department has determined that under certain conditions, the handbrake mechanism would lose effectiveness, it added. “The analys is performed by Volkswagen has shown that a batch of handbrake cable retention levers in the rear brake liner might break under certain conditions,”
Customers who own the identified vehicles will be actively contacted by the Volkswagen dealers to come for an inspection and preventive repair. This operation will start with immediate effect, the company said, adding it would be carried out at no cost to the customer.
“The deliveries of the identified Polo cars in stock which had been put on hold will be resumed as and when the inspection and preventive repair of each car is completed. Volkswagen further confirms that deliveries for the non-impacted Polo range continue as per schedule,” the company said.
Volkswagen had, however clarified that the issue is not related to the emission scandal that has hit the firm in the US and Europe.
VW India produced 20,030 units of Polo in the April-August period this year. It had sold 13,827 units in the domestic market and 6,052 were exported.