Nissan Motor India has announced that Nissan and Datsun car owners can avail aftersales service at their outlets using cashless transactions. This has been done looking at the current scenario of the ban on Rs 500 and Rs 1,000 notes by the current Government of India. Dealerships and workshops will now accept cheques as well as debit/credit card payments and eWallet transactions.
“We want to ensure a delightful customer service experience for every Nissan and Datsun customer when they enter a dealership by providing the best possible support and convenience. Our dealerships are equipped to support with a smile and a range of cashless services to brighten our customers’ day and demonstrate our commitment to excellent service,” said Arun Malhotra, Managing Director of Nissan Motor India.
In addition to this, the company is also provisioning free towing of their models for cars under warranty or extended warranty, free pick-up and drop-off the vehicle from the customers' location and paperless transactions for paint and body work.
Nissan Motor India Ltd was ranked second in the recently concluded JD Power 2016 India Sales Satisfaction Index (SSI) study. Out of 1,000 points, the carmaker scored an impressive 831 points. In 2015, Nissan was at the third position.