Audi India celebrated its team performance at the world championship of Audi Twin Cup 2016. The championship was held at Portugal's Algarve and a total of 71 teams participated from 36 countries at the event. The participants showcased their talent in diagnostics, repairs and customer services. Audi India team secured 4th rank in technology category comprising of members from Audi Gurgaon, Audi Ludhiana and Audi Mumbai South. In service category the team won 8th rank, which includes members from Audi Chandigarh, Audi Kochi and Audi Mumbai west.
On this occasion Joe King, Head, Audi India said-“Our teams displayed outstanding technical know-how and consistent customer focus, this honor validates our strength in the after-sales service in India. We have invested extensively in training and our initiatives over the years for strengthening our service levels have worked wonders. It is a matter of great pride for us that Audi Twin Cup has recognized the customer service excellence of Audi India teams. Customer satisfaction and Customer delight continue to be the core of our strategy and Audi India will continue to focus on the ownership experience and ensure that every touch point is executed in a way that’s relevant and meaningful to today’s customer.”