Tech Mahindra will manage 2,800 servers across Volvo Cars regional offices, global factories, global datacenter, R&D and manufacturing IT. Besides, company will provide service to 4,000 factory devices in Sweden, Belgium, China and 30,000 end users and their work devices, including parts of the Volvo Cars dealer network. The deal was signed last month, company said in a statement.
Apart from service and support, Tech Mahindra will also be involved in application maintenance and development, introduction and management of a hybrid cloud strategy.
Volvo Cars is aiming at operational excellence through transformational projects to support growth and business value realization.
Volvo Cars values and goals strongly emphasize reliable products and services in all operations, from product development and production, to delivery and customer support. The vision outlines IT as a competitive advantage for all Volvo Cars business units. Tech Mahindra is excited to be supporting and sharing that vision for quality in each business area, said Vikram Nair, Head Europe (Enterprise), Tech Mahindra.
Tech Mahindras Infrastructure Management Services (IMS) practice team will provide support to Volvo Cars. The IMS team will be in-charge of data center, end user computing, networks, security and IT operations management to over 190 customers across industries including Telecom, Banking, Manufacturing, Insurance, Retail and Healthcare.
The IMS team's presence is in 36 countries through of alliances, delivery and data center facilities across continents. IMS has invested in proprietary platforms and strategic initiatives such as USOP (Unified Service Operations Platform), WaaS (Workspace-as-a-Service) IMS Academy and multiple CoEs with leading partners, to deliver differentiated value to customers.