There has been a rapid expansion of ATM banking in India, making it imperative for banks to address multiple issues and concerns that surface with such scalable model. The issues range from power consumption, housekeeping, cash replenishment, settlement cycles, management and most notably security. There has been a steep rise in ATM security crimes, especially in the recent past. These incidents have led to huge financial losses and also adversely impacted the brand promise of providing secure banking environment to customers. The requirement of technology driven and cost effective ecosystem for secure and high availability ATM is the need of the hour.
ProTecht's single user interface provides a 360 degree view of an ATM and the ATM site. The bi-directional and programmable features provides efficient, reliable and economic multi-layered security solution such as active-deterrence, real-time security monitoring, image and video analytics and helps in taking proactive actions before the theft is committed.
ProTecht will help Mphasis addresses a suite of customer-centric offerings for safety and security that include theft prevention, theft deterrent, real time alarms and reduction in overall energy spends at ATM sites by 30% and proactive maintenance to ensure higher uptime.
Mphasis entered the ATM business in September 2012. Due to our technology background, we have challenged the conventional way the industry has run and leveraged technology across all aspects be it cloud-based site sourcing and implementation to advanced site monitoring and analytics solutions. The ProTecht solution leverages technology for quick and speedy action/prevention of theft like never seen before, said Puneet Bhirani, Executive Vice President & Head - Mphasis Payment Managed Services.