The services from IBM will include end-to-end infrastructure management for servers, storage and database for both production and disaster recovery sites. IBM will provide data center management services to UBI as part of a 7-year engagement.
Data sensitive industries like the financial sector require a robust IT infrastructure to ensure enhanced performance across multiple workloads, while at the same time reducing the overall cost. It is therefore critical for financial services companies to ensure that their data centers are highly efficient and optimally utilized.
UBI was keen to upgrade and automate their entire reporting system which includes infrastructure availability for core banking applications. IBM provisioned Tivoli Netcool tool to support end-to-end network view of more than 4,000 branches and enabled proactive network alerts while delivering this core banking application access to all 4,000 branches. IBM data center management solutions not only helped UBI to completely eliminate the manual reporting procedures, but also ensured seamless coordination within teams. The solution provided a dashboard view, which helps the bank monitor their entire IT infrastructure and take precautionary measures to ensure continued operations.
Data centers are the backbone of our business. We needed to ensure that they are equipped with the latest technology and optimally utilized. We chose to engage IBM because of their global expertise in designing and building innovative, energy efficient data centers. said Ajit Kumar Rath, General Manager, Information Technology, Union Bank of India. IBMs data center services will enable UBI to build the IT environment needed to manage the changing requirements of our growing customer base.