Peter Baumgartner, chief commercial officer, Etihad Airways, said, The Residence will set Etihad Airways apart from the rest of the industry and allow us to provide the complete range of world-class products and services to cater for individual tastes of every VIP traveller. We are ushering in a new era of luxury travel in commercial aviation.
Passengers in The Residence will have a dedicated butler on call throughout the flight, offering personal service and attention. The hospitality professionals have been selected by Etihad Airways and are undergoing specialist training at the Savoy Butler Academy in London.
The living room in The Residence is furnished with a two-seat reclining sofa upholstered in Poltrona Frau leather, dual marquetry dining tables and a chilled mini-bar. A touchscreen control unit operates the retractable ottoman, the ambient and mood lighting, window shading, adjusts seat position and firmness, and activates the in-seat massage functions. The Residence is fully Wi-Fi enabled.