End free use of other-bank ATMs in metros

Written by PTI | Mumbai | Updated: Mar 15 2014, 17:47pm hrs
Industry lobby Indian Banks Association (IBA) on Friday said it has requested RBI to allow banks to charge customers in the metros to pay for accessing ATMs of other banks but continue with the current cap of five free transactions a month for rural customers.

We have made our recommendations to the RBI that at least in the metros, the current five free usage of other bank ATMs be withdrawn so that every transaction on other bank ATM is chargeable. At the same time, the present set up be continued in rural areas, chief executive MV Tanksale told reporters.

The issue of charging customers for ATM usage has become into a very vexed one, ever since banks were asked by state governments to place armed guards at all the ATMs after a brutal attack on a customer in Bangalore last November.

According to banks, the overheads will make operations of ATMs unfeasible and hence, they have been struggling to come up with a solution for over three months now, without much of success.

The IBA says banks are losing R400 crore a month because of the excess security requirements at 1.4 lakh ATMs.

A slew of measures, including raising the inter-bank charges and limiting the number of all free transactions at five per month, have been mooted.

Currently, a customer can enjoy unlimited free transactions at his own banks ATMs and is allowed five free transactions a month in other banks machines.

Irrespective of it being a free transaction for the customer or not, a bank has to pay the other a fee of around R15 for every transaction done at the other banks ATM.

Meanwhile, when asked if banks have written to the Reserve Bank to extend the mark- to-market loss amortisation by two more quarters, Tanksale said replied in the affirmative but did not confirm the time period for which the relief has been sought.

We have certainly requested. It is being examined, he said.