Bhopal Municipal Corporation to launch mobile app to automate citizen services

Written by Tech Desk | New Delhi | Updated: Aug 14 2014, 15:42pm hrs
SAPTejaswi Naik, commissioner, Bhopal Municipal Corporation (centre) with SAP India MD Ravi Chauhan (left) and Mathew Thomas, VP, strategic industries, India, SAP (right).
Bhopal Municipal Corporation (BMC) is looking forward to deliver citizen services through a mobile application called CityApp. The application will be available in Hindi as well and will help in issuing marriage certificates, birth and death registrations, city infrastructure development and open space management like roads, parking, traffic signals, community halls and schools.

BMC has implemented solutions from SAP which includes SAP ERP application, the SAP Enterprise Portal component, SAP for Public Sector solutions and SAP Mobile Platform to automate and centralize public service offerings. It will work closely with SAP to develop the mobile application.

Implemented in partnership with Deloitte, the project costs Rs 10.75 crore which includes operation and maintenance for five years.

With the adoption of this technology, we are quickly transforming into one of Indias first municipal corporations to formulate, promote and leverage technology at a grassroots level for the benefit of citizens in general and, specifically, the underprivileged, said Tejaswi Naik, Commissioner, Bhopal Municipal Corporation.

Project CityApp aims to develop a mobile app that will provide an easy access point for city services and will help citizens navigate through city services, stay informed and engage with their neighbors. CityApp will be available on leading mobile platforms.