"Air India expresses its sincerest apology to customers who tried to access our website during the last few hours. We are experiencing some technical problem with our servers and doing everything to minimise the amount of time necessary to restore our website," the airline posted on its Facebook page.
Air India had yesterday announced discounted tickets offer for Rs 100 for a limited period to celebrate its merger with erstwhile Indian Airlines.
However, after few hours of the announcement of the offer, customers started facing problem in accessing Air India website with messages such as 'service unavailable' page.
"Once again, we are extremely sorry for the inconvenience this has caused to our customers," Air India said.
The bookings under the offer, which is exclusively for five days from August 27 to 31 for travel between August 27 and September 30 only, can be made only through the airline's website.