"We were 200 people in the beginning last year and are about 1,500 today and we are on the way to reach 3000 in a year or so," Chairman Access Healthcare Anurag Jain told PTI.
Chennai based Access Healthcare started operations in the year 2011 with one client and now it has about 21 clients.
"The company has seen a year on year growth rate of almost 300 per cent. We are now expanding our footprint in Manila where we will have capacity of 300 seats. We have added two new centres in Chennai that took our capacity in India to 1,400 seats," Jain said.
Access now has 4 facilities in Chennai and one in Manila.
Jain led health technology BPO companies in 1997 which he sold to Perot Systems in 2003. Subsequent to that, he worked with Perot to build BPO application infrastructure business. Jain was one of the 10 top executives retained by Dell from its Perot Systems acquisition. He quit Dell in 2011.
Later, Jain acquired Access Healthcare when it had 100 employees seeing further growth opportunities in the health sector.
"When we left, we realized that the process we had started in 1997 was still being used. It was basically reduction of cost of US India arbitrage, but there was no value addition being done. At Access, we started focusing on automation of process which has paid off," Jain said.